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Waste collection in your ward

Report a problem, find out when your waste is collected, and see what the municipality is doing about it.

No account needed

Type the reference you were given, or the phone number you used.

Quick links: What goes where

How it works

  1. Take a photograph

    A picture of the bin or the lane says more than a paragraph, and it is optional.

  2. Tell us what happened

    A few words, and the place. Scanning the code on a bin fills the place in for you.

  3. Keep your reference

    You get a reference number. Quote it when you ring, and we can find your report.

Tell us about a problem

What goes where

Put each kind of waste in the right bin. This is what gets composted or recycled.

Report a problem
  • Metal Recycled
  • Paper Recycled

Quick links

Everything on this site, one tap away.

The code for the whole municipality

Scan it to open the complaint form. Print this page for a notice board.

Tap the code to show it full screen

Already on your phone? You cannot scan your own screen — tap “Open the form”.

wm.progedify.com/tellus

Point your phone camera at the code

wm.progedify.com/tellus

Something wrong with your collection?

Tell us about a problem